Thursday, November 12, 2009

Banks Revert To Bad Old ways

It seems that old habits die hard and, hardly a great surprise, the banks are reverting to their old ways of forcing staff (via sales targets) to sell products to people who don't need then and cannot afford them.

That, at least, is the view of the union Unite.

Unite claims that sales targets for banking staff have not changed since before the credit crunch.

Fair point, maybe. However, the banks do need to set sales targets if they are to remain in business and continue to employ members of Unite.

The question is, are the sales targets reasonable and achievable without recourse to mis-selling and "harassment" of customers via cold calls?

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