Washing machines are meant to be wet, not on fire!
Oh and fix your website too!
We are sorry to say we are still experiencing technical issues with our registration website. We apologise sincerely for the inconvenience. While we continue to work with our third party provider to resolve the issue, you can call our customer service team on 0800 316 1442— Hotpoint UK (@HotpointUK) December 18, 2019