Barclays, in an effort to reduce people's dependency on branches (so that it can close them), intends to introduce a “Skype-like” video calling system to enable staff and customers to communicate with each other.
The Telegraph understands that the service will be introduced in the coming weeks.
The system will be available outside usual bank opening times.
The idea has merits, for those customers with the technology capable of video conferencing. However, it does pose security issues (eg there most certainly will be a risk of hacking).
The idea has merits, for those customers with the technology capable of video conferencing. However, it does pose security issues (eg there most certainly will be a risk of hacking).
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