The Telegraph reports that an employee of Equiniti, the firm handling Royal Mail shares bought via the
Government's website, has admitted that a software error was responsible for
investors being mistakenly issued with share certificates, according to one
shareholder.
The shareholder contacted The Telegraph to say that a member of the company's
call centre staff, had "spilt the
beans" about the error on the Equiniti web page on which customers
chose how they wanted to hold the shares.
The receipt of physical certificates can delay the speed at which an investor wishes to sell/receive the proceeds from the sale of his/her share allocation.
When asked previously about the large numbers of people who claimed to have received unwanted certificates, Equiniti said:
The receipt of physical certificates can delay the speed at which an investor wishes to sell/receive the proceeds from the sale of his/her share allocation.
When asked previously about the large numbers of people who claimed to have received unwanted certificates, Equiniti said:
"We have investigated cases which have been brought to our attention and in these cases our records show that share certificates were opted for."