In the wake of the rather paltry £2.5M fine levied by Ofgem against British Gas failing consumers who complain (British Gas made operating profits of £585M for the first half of 2010).
Watch out for the nice little rip off they tried on my dear old mum recently.
British Gas offer to fix your prices until 2013.
Good offer?
No....you have to pay an extra 5% on top of their new standard tariffs if you wish to fix.
Also, "oddly enough", there is no mention of what happens if prices fall (even if that is unlikely). It seems the hapless customers lock themselves into a fixed price which won't fall if British Gas drop their prices.
Rip off Britain!
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