Lloyds Banking Group, which is partly owned by the taxpayer, has achieved a new accolade by being on the receiving end of over 25% of new complaints received by the Financial Ombudsman Service (FOS).
The FT reports that in the first 6 months of 2010, the FOS received 84,000 new complaints, of which over 22,000 related to Lloyds and its subsidiaries.
Well done lads!
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