The Post Office provides a very fine example of how not to run a business.
With its reputation already in tatters over lost/stolen mail, branch closures and the ongoing threat of strike action, it decided to drive another nail into its coffin by publicly threatening its own postmasters.
The Post Office threatened postmasters with financial penalties for failing to give official explanations for branch closures.
A letter was sent by the Post Office to postmasters, warning them that undercover officials (spies) would visit post offices to ensure that "key messages" about closures were given.
A spokesman for the Post Office said the letter had been wrongly sent out.
The fact that the spokesman chose not to elucidate was that the letter should never have been written in the first place.
The Post Office is not worried about threatening their own postmasters, but worried that the threats were made public.
A fine way to run a business!